Last updated: 11 October 2026
Who we are
Softledger provides accounting and compliance support in the UAE. For questions about this policy or your personal information, contact us at jayan@softledgeracc.com.
Information we collect
Information you provide
When you contact us by email or through our contact form, we receive the information you include, such as your name, contact details, company information, requested service, and the contents of your enquiry. Please do not send sensitive financial records through an initial website enquiry.
Website analytics
If you accept analytics cookies, Google Analytics and Microsoft Clarity may collect information about your visit, including pages viewed, approximate location, browser and device information, referring pages, clicks, scrolling, and similar interactions. Microsoft Clarity may create session recordings and interaction maps. We do not intentionally use these tools to collect sensitive financial or identification information.
How we use information
- To respond to enquiries and discuss requested services.
- To provide and administer services when you engage us.
- To understand and improve the performance and usability of this website.
- To maintain security, prevent misuse, and comply with applicable legal obligations.
Our basis for processing
We process optional website analytics with your consent. We may process enquiry and client information to take steps at your request, provide agreed services, meet legal obligations, or pursue legitimate business interests where permitted by applicable law.
Service providers and international transfers
We use service providers to operate this website and our business. If you accept analytics, information may be processed by Google and Microsoft, including outside the UAE. Those providers process information under their own terms and data-protection commitments. We take reasonable steps to use appropriate providers and safeguards for international transfers where required.
- Form submissions are processed by Formspree. See the Formspree privacy policy.
- Google privacy policy
- Microsoft privacy statement
Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, security, and dispute-resolution requirements. Analytics retention is also governed by the settings and policies of Google and Microsoft. You can withdraw analytics consent at any time through the cookie preferences link in the footer.
Your rights
Depending on the law that applies, you may have rights to request access, correction, deletion, restriction, transfer, or cessation of certain processing, and to withdraw consent. Some rights may be subject to legal exceptions or record-retention obligations.
To make a request, email jayan@softledgeracc.com. We may need to verify your identity before completing a request.
Security
We use reasonable technical and organizational safeguards intended to protect personal information. No method of transmission or storage is completely secure, so information sent by email should be limited to what is necessary.
Children
This website and our services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children through this website.
Changes to this policy
We may update this policy to reflect changes to our services, providers, or legal obligations. The latest version and its effective date will be published on this page.